Source: SHRM: Workplace News & Trends
(The Verge)
What to Know: Amazon is launching pharmacy kiosks at One Medical clinics, aiming to cut delays and reduce the number of unfilled prescriptions through pharmacist verification and app-based checkout. Although the machines won’t dispense controlled or refrigerated medications, patients will be able to pick up the most common prescriptions within minutes of their visit.
Where to Focus: Point-of-care prescription kiosks mark a new era of convenience-driven health care. As employees grow accustomed to instant, app-based access to care, they’ll expect similar convenience from their benefits experience. HR leaders should explore innovations such as telehealth expansion, onsite or near-site clinic partnerships, and personalized benefits platforms to make health coverage as seamless as possible — because convenience has become a key differentiator in employee satisfaction and retention.
