There are different ways adults learn and it is important to have training programs that work for all types of learners. The three types of learners are those who learn from listening, others learn from seeing/reading and others learn from doing. I have found that having written procedures that are accompanied with a video show the best results. I also have my trainees work together, when possible, to share their experiences as the best way to learn is from the tips/tricks of others.
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