I recently worked with a client who was feeling overwhelmed about how to create and implement a Paid Time Off (PTO) policy. They wanted to do the right thing for their team but weren’t sure where to start. Should it be based on hours worked? Should part-time and full-time employees be treated differently? How do you balance fairness, compliance, and business needs?
After talking it through, I was able to guide them step by step in developing a policy that fits their company culture, met compliance requirements, and—most importantly—was easy for employees to understand.
The best part? Once the policy was put in place, the client was relieved and grateful for the clarity. And the employees were happy too, knowing they now had paid time off they could count on.
This experience reminded me of something simple but powerful: When employees feel valued and supported, everyone wins. Clear policies aren’t just about rules—they’re about building trust and showing people you care.