People First

With the advent of COVID, businesses had to find communication solutions, Zoom being one of them. Now with the workforce coming back to the office, virtual meetings are no longer necessary with employees. However, using Zoom for other purposes is still a productive option for conducting business.

Are you having a difficult time retaining employees? Offering benefits could be a helpful solution. They are not as expensive as you may think. Even offering voluntary benefits like AFLAC are very inexpensive and just may do the trick.

Handwritten notes sound old-fashioned, but they never grow old when it comes to sending that special message to someone. With the age of computers, we can receive and pay bills electronically, send messages by all sorts of electronic media and communicate internationally. But let’s face it, isn’t it nice to go to your mailbox and...

An accountability partner is a person who holds another person accountable to goals or a commitment they have made. They can help with physical fitness, starting or improving a business, a business or personal project or other purpose involving a goal. Not having an accountability partner is one reason people do not accomplish their New...

I have been involved in networking with other entrepreneurs for over 20 years. I have found that just listening and asking the right questions, enable me to be a business connector. I suggest the following three ways to make connections: #1 – Ask what keeps the person up at night #2 – Listen #3 –...

What happens when you are audited and the auditor finds a mistake? From my perspective, as long as the mistake is an honest mistake, it is a lesson learned. Don’t be afraid of audits, look at them as a learning experience.

Setting the right expectation is critical when communicating with others. I have a rule that I will respond to any request by the close of business each day. If I can’t get the answer right away, I let the individual know when they can expect my response. Don’t let others control the use of your...

There are different ways adults learn and it is important to have training programs that work for all types of learners. The three types of learners are those who learn from listening, others learn from seeing/reading and others learn from doing. I have found that having written procedures that are accompanied with a video show...

Here are three steps you can take to build a better team. #1 – Have open and honest communication #2 – Be a mentor to your team. Ensure them you are there for them to assist them and to not be afraid to ask for help #3 – Show compassion and have empathy. Take an...