People First

How do you handle employee performance management? That’s that’s an interesting question. A lot of people don’t believe in those annual performance reviews. It’s constant communication, letting people know where they’re stand, where they stand on going. I still like to have that conversation annually with my staff. Because I feel it’s important to tie...

An organization needs to know what its attrition rate is and understand what the norm is for their industry because there’s different attrition rates for different industries. For example, industries that employ first time workers are going to have like fast food chains. Their attrition rate is over 100%. I teach HR, and when I...

Oh my goodness, using data and analytics to drive HR decisions,that’s, I guess I’m an analytical person, but, that’s how you make your decisions. You determine what your costs are, what your labor costs are, what your cost of benefits are, and you analyze that to determine what benefits can we offer within our budget....

The benefits of outsourcing HR functions are, with any outsourced function, is that you don’t have to employ somebody who’s not going to be as productive. The cost of having somebody on payroll, benefits, PTO, all of those things cost more money than if you outsource and you do pay as you go. There are...

How do we address the skills gap in our workforce is a really good question. A lot of employers now are working with local schools. They’re actually working internationally to get the schools to start teaching the skills that are missing. At one point, we had issues with nursing. We couldn’t find enough nurses. We...

What are some of the strategies in workforce planning? Well, your first step in workforce planning is know who you currently have, know what their skills and abilities are, know who’s coming and going. You know, you don’t always know specifically, but you, you might have a head of marketing who’s 70 years old, you...

The number one HR compliance issue that companies miss are properly paying their employees. They think they can have somebody be an independent contractor where they don’t take taxes. They think that they can pay somebody a salary and not pay overtime and really that is the most common issue I have. The most phone...

What is the number one mistake companies do on their onboarding process? You need to have a system. You need to have something. You can’t just hire somebody and have them sit at a desk, come Monday morning or whatever day they start, and say, okay, have at it. The best, most successful onboarding programs...

Recruiting, I, I would say you need to really think outside the box. It is hard to find people now. Most folks are employed, so when you are recruiting, you are technically wanting to provide a better opportunity for someone who is already working. There are not many people out there who are unemployed, and...

To help that virtual workforce, what we have done, and it’s a recent thing, but it’s working really well is, and you can use teams, you can use zoom, you can use Google meet. We happen to use Google meet, but from eight in the morning until five at night, we are connected on Google...