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Barbara Flynn

Thanking your clients should be a regular practice, but there are specific moments when expressing gratitude can be especially impactful. Here are some key times when you should thank your clients:   After a Purchase or Transaction A thank-you message immediately after a purchase or service completion shows appreciation for their business. It leaves a...

By Robert C. Divine and Matthew S. Chester/SHRM HR   It’s no secret that President-elect Donald Trump intends to carry out what he has called the largest mass deportation in U.S. history shortly after taking office.   U.S. employers—particularly those in the manufacturing, food processing, agricultural, construction, and hospitality industries with a relatively unskilled workforce—should...

Yes, businesses should absolutely thank their employees for being there for them. Just like clients, employees are critical to the success of any business, and expressing gratitude for their dedication and hard work has numerous benefits:   Boosts Morale and Motivation Employees who feel appreciated are more motivated and engaged in their work. A simple...

By Roy Maurer/SHRM Newsletter   The U.S. Department of Labor (DOL) published a resource guide on Nov. 13 designed to educate employers about the benefits of using skills-first hiring practices. The Skills-First Hiring Starter Kit, developed in partnership with the U.S. Department of Commerce, is a guide to hiring, promotion, and management built around worker skills...

Thanking your clients who are consistently there for you is important for several reasons:   Builds Strong Relationships: Expressing gratitude strengthens the relationship between your business and your clients. It shows them that you value their loyalty and appreciate their business, fostering trust and long-term engagement. Encourages Repeat Business: Clients who feel appreciated are more...

You can find compliance training programs through various sources, depending on the specific areas of compliance your business needs to cover. Below are some common platforms and providers where you can access compliance training:   Online Learning Platforms   Many general online platforms offer customizable compliance training programs for businesses in various industries. These platforms...

By Kathryn Mayer   When Chelsey Gonzalez, SHRM-CP, vice president of HR at software company Acklen Avenue in Nashville, asked conference attendees what challenges working parents face, arms shot up with answers during her session at SHRM INCLUSION 2024 outside Denver. Not having enough time off work to take care of their kids—and themselves—when they...

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