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By Paul Falcone   Managers have been well-trained on what discrimination, retaliation, harassment and bullying look and feel like in the workplace. But “reverse bullying” often gets short shrift, even though it is just as real. Subordinates have been known to “intimidate upward,” making their managers afraid to hold them directly accountable for their actions....

I just hate closed doors. So I suggest with new hires you have that open door policy. Emphasize an open-door policy where employees can approach you with questions, concerns, or ideas at any time. If you have questions, I suggest consulting with an experienced HR professional.

By Kathryn Mayer   With the end of the year quickly approaching, HR and benefits leaders have yet one more task to add on to their busy end-of-year checklist: reminding employees about approaching deadlines to use up remaining cash in their health care flexible spending accounts (FSAs). The popular employer-sponsored benefit allows employees to set...

It’s not one-and-done with a new hire. You want to hold regular team meetings to discuss projects, updates, and goals. This provides a platform for sharing information and building team cohesion. If you have more questions, I suggest consulting with an experienced HR professional.

On that theme of feedback, you want to have regular check-ins with your new hires. Conduct regular one on one check-ins with employees to discuss their progress, challenges, and goals. This shows that you care about their growth and well-being. If you have more questions, I suggest consulting with an experienced HR professional.

By Greg Goth   When nonprofit health insurer Blue Shield of California announced in August that it was making a significant shift in how it administers pharmacy benefits for its 4.8 million members, the health insurance industry took notice, and so did the financial markets: CVS Health, the parent company of the insurer’s outgoing pharmacy...

You’d like to hear feedback from customers on how you’re doing. Why not ask your new employees for feedback on how well you did on their onboarding? Establish an open feedback loop to gather insights from new employees about their onboarding experience, allowing you to continuously improve your process. If you have more questions, I...

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