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I am a big believer in goal setting.  I find that the only way I can focus and get things done is by creating goals for myself.  I think I am successful at it because it seems when anyone needs to get something done, they turn to me.  I’d like to share my process with...

I was recently asked what to pay a nonexempt employee who was traveling from Florida to China for business.   I jokingly responded, don’t send them.  It’s a complicated process especially on flights that take a day or two.  Then you deal with the return flight and in both cases the time changes.   There is actually...

There are specific guidelines to follow when paying an employee to be on-call. The rule of thumb is that if being on-call restricts or limits the employee from having the freedom to come and go, the they must be compensated for the time they are on-call. For example, if the employer requires the employee to...

In our last team meeting in April, we reviewed the May calendar and noticed that Cinco de Mayo was the first upcoming holiday in May. One of us asked the question if we wanted to do something fun for our clients for that holiday. How about a team video? Everyone loved the idea, and the...

There is a federal minimum wage. In addition, many states have their own minimum wage which sometimes is higher than the federal minimum wage. The rule of thumb is whatever benefits the employee more is what is to be followed. So knowing what the minimum wage in your state is important. Anyone in the hospitality...

You as a member of any Team are the backbone of your organization. You always want to keep the Team working to the best of their ability. To keep your Team running at the best level, you must understand and implement any new procedures, and continually update your knowledge, skills, and abilities. To be successful...

This is a very common question and an area where mistakes in pay practices occur. The Department of Labor’s Wage and Hour Division has rules in place that define what positions in a company are exempt from overtime. The decision is not the employee’s nor is it the employer’s decision. The determination of exempt versus...

Training leads to more confidence, better decision-making for individuals. When they have that training, they feel they understand the why’s of what they do, as opposed to just doing it or because it’s the way it’s always been done. I remember early on in my career, I followed the lead from my director but never...

When I start out on a new month for my many tasks, I do an overview of what I need to get done and in what order it needs to be completed so that I meet my deadlines. One of my larger tasks are our clients’ benefit invoice reconciliations. This task involves many steps that...

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