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Source: SPARK   Under Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and similar state and local laws, employers may be required to make reasonable accommodations for individuals with disabilities, and for an employee’s sincerely held religious beliefs and practices, unless it creates an undue hardship on the business. For...

Source: SPARK   Effective leadership today requires continuous adaptation and learning. Traditional experience and knowledge are no longer enough. Therefore, leaders need agility and a willingness to try new methods themselves, while fostering an environment where failure is viewed as a learning opportunity. This culture of experimentation drives innovation and helps teams navigate technological uncertainties....

This week’s story is about one of our clients who reached out with a very sensitive concern. They discovered that an employee had a medical condition that could impact their ability to work safely with patients. Naturally, this raised some questions: What are their rights as an employer? How should they move forward in a...

Change is hard—but it doesn’t have to break your team. With clear communication, empathy, and listening, transitions become opportunities for growth.   Change is never easy—especially at work. One of my clients recently brought in a new manager to oversee a department. As you can imagine, the manager introduced some new ways of doing things,...

This week, a client called me with a difficult situation. One of their employees was accused by a co-worker of stealing. But here’s the challenge: there was no proof.   On top of that, the same employee failed to call in and missed two scheduled shifts. That’s a direct violation of company policy.   My...

Sometimes, the toughest part of my job is giving advice that no one really wants to hear. A client recently reached out with a very difficult situation: Years after hiring an employee whose background check originally came back “all clear,” serious criminal convictions were later discovered.   The employee had already been with the company...

One of my clients recently came to me needing help with two very important pieces of their employee handbook: A welcome letter and a clear mission, vision, and core values statement. They wanted it to reflect who they are as a company but weren’t sure how to put their thoughts into words.   I started...

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