How Important is it to Investigate Incidents?

It is critical to investigate whenever an accident occurs. Whether it is an employee or a customer. Why?
You want to prevent such an incident from occurring again. You want to ensure that the injured party is taken care of, and you want to identify any hazards that may exist that caused the incident. It’s not about pointing blame; it’s about keeping the workplace safe for all.
Witnesses should be interviewed, photos of the scene should be taken, the investigation should be documented. It also shows that the employer truly cares about safety and will help in any litigation.
If you would like to learn more about this and other HR matters, reach out to a Human Resource Professional.